The BAISCA process is designed to be straight forward, expedient, and extremely client focused. These core values are reflected in every aspect of our business. We continuously explore ways to simplify and streamline our work process by avoiding unnecessary steps or delivering reams of incomprehensible data. Our team members conduct themselves with professionalism and integrity and respect the sensitive nature of the school environment.
And…we believe “Time is of the Essence”
The clock symbols used below mark time-frame commitments that we will make every possible effort to uphold. We believe that being responsive to our client, working efficiently, and maintaining a sense of urgency are critical to our mutual success.
Initial Contact
Our process begins when you identify a need for new or updated information related to a facilities issue in your school district. When BAISCA is contacted, we immediately begin the process of developing your survey. We need to know what you would like us to look at, where we should look, and when you would like for us to complete our work. Most of the information needed can be exchanged by scheduling a short phone call with you. We like to keep things simple and believe it starts with our first contact.
BAISCA will respond to client requests on the day received if possible and guaranteed within 24 hours.
Our Proposal
We will prepare a brief document outlining:
- Scope of work
- Deliverables
- Timeframes
- Owner Requirements
- Terms and Conditions
BAISCA will endeavor to complete a proposal within three days of our initial phone call.
Notice to Proceed
Once we have agreed to go forward, BAISCA will assign one or more Field Technicians to your project. Based on staff selection, we will confirm a start date with you and develop a communications plan. Notices will be sent by BAISCA (or owner if preferred) to each site indicating the name of the field technician, what they will do while on-site, and the day and approximate time they are scheduled to arrive.
BAISCA will work with client to schedule work to begin on site within thirty days of the Notice to Proceed.
On-Site Data Collection
Our Field Technician will check in at the school office upon arrival and present a copy of the letter previously sent to the school. BAISCA personnel will always wear a Photo ID Badge while on-site. Our technicians use handheld technology to record data as they move through each school. Click here to see a sample survey
BAISCA can provide sufficient staffing to complete on-site data collection within a two week timeframe on most projects.
Reporting
All field-collected data will be organized in spreadsheet format. An Executive Summary of the survey results will be prepared and sent to you electronically as well as in hard copy. The summary is prepared in a style and format that can easily be forwarded to the Superintendent or the Board of Education.
BAISCA will provide all reports directly to you within five business days of concluding the site visits.